Domestic Shipping (Australia)
Flat Rate Standard Shipping:
- We offer flat rate standard shipping on all orders within Australia.
- Enjoy free shipping on orders over $150.
- Orders are processed and shipped within 1-2 business days.
- Delivery typically takes 3-7 business days, depending on your location.
Express Shipping:
- Express shipping is available for a flat rate fee of $30 for packages weighing up to 5kg. Express shipping fee will be calculated for packages weighing over 5kg.
- Orders are processed and shipped within 1 business day.
- Delivery typically takes 1-3 business days, depending on your location.
International Shipping
Shipping Rates:
- International shipping rates vary based on the destination and weight of the package.
- Shipping costs will be calculated and displayed at checkout.
Order Processing:
- International orders are processed and shipped within 1-2 business days.
Delivery Times:
- Delivery times vary depending on the destination country and customs processing times.
- Estimated delivery times will be provided at checkout.
Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees.
- These charges are the responsibility of the recipient and are not included in the shipping cost.
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided.
Shipping Address
- Please ensure that your shipping address is correct and complete to avoid delays.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at support@minaar.com.au within 7 days of the estimated delivery date.
- We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions or concerns about our shipping and delivery policy, please contact us at:
Email: support@minaar.com.au
